You'll find the answers to all your questions listed below, click on a question to reveal the answer.
JOINING THE REWARD CLUB
-
Q: How do I join The Beefeater Reward Club?
-
Q: What do I get with my Beefeater Reward Club card?
A: Once you register your card you'll receive 300 bonus points. Collect 5 points on every £1 you spend on qualifying food and drink purchases every time you visit. Once you reach 500 points you can turn your points in to vouchers for;
- £5 voucher
- Free bottle of wine
- 2 Free starters desserts
Exclusive benefits
Great offers for your birthday and other special occasions. All you need to do is provide us with the relevant information when you register your card or update your details by logging in and following the steps under 'Your details'.
-
Q: How will you use my information?
A: We will use the information you provided to keep you up to date on your rewards balance and inform you of offers and promotions available to you. If you have provided any special dates with us we will also send you exclusive offers for example on your birthday.
Further details about what information we collect from you and how we use this can be found in our privacy policy.
-
Q: How do I opt out of communications?
A: You may opt out at any time, through the unsubscribe link, found on the footer of any emails you receive from us or online by logging in and following the steps under 'Your details'. Please also remember this means you will not get any celebration vouchers.
-
Q: If I give you my details, will you pass them to anyone else?
A: We need to share the information you provide to us with the third parties service providers that help us run the Reward Club. We will not pass your information onto any third party for marketing purposes. For further details of the information we collect and how we use this, please see our privacy policy.
-
Q: Is there an age limit on joining?
A: You must be over the age of 18 and resident in the UK to join The Beefeater Reward Club.
YOUR ACCOUNT
-
Q: Why are my points missing?
A: It may take up to 48 hours for points to be shown on your account.
-
Q: How do I change or update my account details?
A: You can update all your details within the 'Your Details' section on The Beefeater Reward Club website.
-
Q: How do I cancel my membership?
A: You have the right to cancel your Beefeater Reward Club membership at any time by returning your card to our Customer Support Team or by contacting us by email as described below. If you cancel your Beefeater Reward Club membership you will lose the right to redeem all unused points. Points are not transferable to a third party.
If you wish to cancel your Beefeater Reward Club membership, click here.
YOUR REWARD CLUB CARD
-
Q: Can I use my Beefeater Reward Card in any Whitbread restaurant?
A: No. The Beefeater Reward Club Card can only be used in participating Beefeater Restaurants. It is not accepted in other Whitbread owned companies.
-
Q: Does my card have an expiry date?
A: No. However, if it remains inactive for a period of 12 months or more, your card and the points on the card will become invalid and the remaining balance will not be transferable to a new card and cannot be refunded.
-
Q: What if I lose my card?
A: If you lose your Beefeater Reward Club Card you will need to collect a new card from your nearest restaurant and allocate the new card to your account in the 'Your Details' section. Failure to do so will mean any existing points are not allocated to your new card and will not be available to spend within your rewards balance.
-
Q: I have more than one Beefeater Reward Card. Can I activate more than one at the same time?
A: Yes. If you have more than one card – maybe after losing your original card and activating another. You can activate a maximum of 5 cards per account, but you should only use your most recent (and activated) card to collect and redeem your points. Beefeater Reward Club Cards can only be activated in the name of one individual, not shared between multiple people.
-
Q: Can anyone else use my Reward Club card?
A: No, only the person in whose name the Reward Club card is registered can use the Reward Club card.
-
Q: Can I use my card at the new Beefeater Bar + Block restaurants?
A: Yes, but with limited use at the moment, once you have a Reward Club card you can spend money off points vouchers at a Bar + Block restaurant. Just present your voucher when you pay your bill. Please note, only Reward Club vouchers for money off your bill will be accepted at a Bar + Block restaurant. You will not be able to earn point and Reward Club Celebration vouchers or Reward Club vouchers for 2 Free Desserts, 2 Free Starters or a Free Bottle of Wine will not be accepted at this time.
-
Q: Can you tell me where my nearest Beefeater restaurant is?
A: Please click here to locate your nearest Beefeater restaurant.