FREQUENTLY ASKED QUESTIONS

You'll find the answers to all your questions listed below, click on a question to reveal the answer.

JOINING THE REWARD CLUB

  • Q: How do I join The Beefeater Reward Club?

  • Q: What do I get with my Beefeater Reward Club card?

  • Q: How will you use my information?

  • Q: How do I opt out of communications?

  • Q: Can I transfer my points from one registered card to another?

  • Q: Why haven't I received any additional celebration vouchers?

  • Q: Do I get change?

  • Q: If I give you my details, will you pass them to anyone else?

  • Q: Is there an age limit on joining?

YOUR ACCOUNT

  • Q: Why are my points missing?

  • Q: How do I change or update my account details?

  • Q: How do I cancel my membership?

COLLECTING POINTS

SPENDING POINTS

YOUR REWARD CLUB CARD

Q: Can you tell me where my nearest Beefeater restaurant is?

  • Q: Can I use my Beefeater Reward Card in any Whitbread restaurant?

  • Q: Does my card have an expiry date?

  • Q: What if I lose my card?

  • Q: Can you send me a card in the post?

  • Q: I have more than one Beefeater Reward Card. Can I activate more than one at the same time?

  • Q: Can anyone else use my Reward Club card?

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